Xerox scanning issue fully confirmed, indeed software bug

Some happy news tonight (at least it's night for me): Rick Dastin and Francis Tse rang up a few minutes ago. Long story short:

  • It was a bug indeed,
  • the issue indeed affects all compression modes across a whole lot of devices, all are able to mangle numbers,
  • most important, they found the bug,
  • a patch is being developed,
  • and they want me to test it using my originals (this is an honor, I appreciate this).

Here is their press statement. I am glad not to go down in history as the guy too dumb to read the manual. 8-)

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